NetSuite CRM
Exceptional. Experience. Sales.
We know you love real-time data accessible in just a click. We can help you generate a single view of your customers and partners whether you're eating, or you're on a vacation.
Working with Infocom
- In the start of the digital age, keeping up with the newest strategies can be a double-edged sword. It can get you access with the newest technologies but it stresses you out on getting fit with those technologies. Infocom prioritizes your business requirements, along with NetSuite CRM to serve your clients well and drive your business to success!
About NetSuite CRM
- NetSuite’s Customer Relationship Management (CRM) solution helps companies manage interactions with current and potential customers, partners and suppliers in a single place.
- With all the capabilities of a traditional CRM solution, such as sales force automation (SFA), customer service management and marketing automation, plus the ability to manage quotes, commissions, sales forecasts and partner relationships, NetSuite CRM provides a seamless flow of information across the entire customer lifecycle — from lead all the way through opportunity, order, fulfillment, renewal, upsell, cross-sell and support.
The Before State
01 | Data Everywhere.
It’s really not a good move for any business. This only messes up the flow of your business overall.
02 | Sales Mismanagement.
Manual management of sales and partner quotas is just too much. What more if referrals and bonuses are also in play?
03 | Flunked Lead and Sales Activity.
Poor visibility in these areas affects your whole business from sales, to workforces.
The After State
01 | Centralized Data.
Organized databases on customers, products, and more will increase business efficiency and collaboration.
02 | Effective Sales Management.
From now on, almost everything will be automatic in all areas that customer relationship experience covers.
03 | Full Insights.
Better prospect and customer activity leads to more sales and therefore, profits!
Sub-Products
Customer Service Management
From top-level business partnerships to indCreate and automate case management processes so that customers can submit cases online, review the status and reply with follow-up communications. An online knowledge base helps customers get the answers they need quickly.
SGD 5000.00
SGD 5000.00
Marketing Automation
Target, build, execute and measure the success of marketing campaigns — taking the complexity out of lead qualification and conversion. Track and measure a prospect’s activity, identify when a lead meets known buyer-readiness conditions and pass that lead to sales as soon as it meets your predefined criteria.
SGD 5000.00
SGD 5000.00
Partner Relationship Management
Enable real-time information flow between you and your partners. Maintain full control over every element of the partner-focused sales and marketing process, including joint marketing campaigns, lead management, sales forecasting, pipeline management, order processing and partner commissions and royalties.
SGD 5000.00
SGD 5000.00
Sales Force Automation
Provide your sales organization with integrated sales processes from opportunity, upsell and quote management to sales forecasting, order management, fulfillment and commissions. Sales teams get visibility into every aspect of the customer relationship, including support cases and back-office information such as contracts and inventory.
SGD 5000.00
SGD 5000.00
Configure, Price, Quote
NetSuite CPQ enables sales teams to quickly configure, price and quote (CPQ) complex products and services with complete accuracy and reliability—directly in NetSuite.