Infocom

NetSuite SuiteSuccess

All-around success with NetSuite Suite Success

All successful businesses have long term plans, and every long term plan has SuiteSuccess backing them up.

About NetSuite SuiteSuccess

Four Key Pillars of SuiteSuccess

Build

A perfect match for supporting multiple businesses like ERP, CRM, PSA, Omnichannel Commerce and more. It’s complete Suite platform with leading edge capabilities and technologies to support all of our industries.

Engage

Leading practices for each industry and role including workflows, KPI reports, dashboards and metrics, with the flexibility to personalize on the NetSuite platform from the initial sales contact to on-going support. With these leading practices, value is added at each stage of the engagement.

Consume

Intelligent staged approach via NetSuite’s industry stairway allows companies to consume capabilities based on their business needs. A re-imagined consumption model drives faster time to value, better ROI and greater user adoption. Companies can now go from zero to cloud in 100 days.

Optimize

It’s proven that customers hugely benefit from continuous engagement, updated leading practices, new feature releases, value added SuiteCloud partners and movement up the stairway. Customers are also updated for every new release.

Key Benefits

Business visibility

360° visibility and actionable insights increased 55% to 80%. Reporting time and resources reduced 40% to 55%

Financial management

Time to close financial books reduced 45% to 70%. Audit completion and support time reduced 25% to 40%

IT management and resources

IT support costs reduced 40% to 65%. Business continuity costs reduced 45% to 65%.

Industry expertise

More than 3,000 hours worth of industry-leading best practices already built into the system.

Dedicated roles

Pre-defined roles to jump start business activation.

Tailored for your business

Detailed business process flows and KPIs specific to your business and industry already built in.

Infocom and SuiteSuccess

Since Infocom is partnered with NetSuite, you’re at the best hands when you’re investing in SuiteSuccess. It’s good for you to know that it’s proven to deliver results. Both ours and NetSuite’s methodologies have been specifically designed to integrate Sales, Product, Delivery and Services so it’s just the approach you need to help your business thrive.

With us, you’ll have access to software that’s easy to implement and run. SuiteSuccess is a core tenet that crosses all lines of business. This cutting edge methodology was developed to ensure complete integration of your Sales, Product, Delivery and Services teams. By packaging the experience gained from tens of thousands of deployments globally accumulated over two decades into a set of leading practices, NetSuite SuiteSuccess was born.

Now you can sit back and enjoy other things as your business runs in an efficient, and smart implementation process that starts at customer contact all the way to customer life-cycle. You’ll be assured of a seamless support anytime, anywhere.

Sub-Products

Industries

With tens of thousands of successful implementations, NetSuite has a deep understanding of wholesale distribution businesses and the many challenges they face. Leveraging this experience, NetSuite has developed SuiteSuccess, a new methodology focusing on four key areas:

01 | Continuous Customer Lifecycle Engagement

Leverage our deep understanding of wholesale distribution businesses across all sectors to ensure success through our consultative approach from sales to implementation to support, spanning your entire lifecycle.

02 | Leading Practices In Wholesale Distribution

With SuiteSuccess, you don’t just get software, you get the benefit of NetSuite’s experience in the industry. We deliver complete solutions and practices that will take your business to the next level.

03 | Intelligent Phased Implementation

Delivering an agile and phased approach while transforming your business to drive results; built from over two decades of experience from thousands of wholesale distribution deployments.

04 | Business Intelligence

SuiteSuccess delivers hundreds of pre-built reports and value-driven dashboards developed from years of real-world use by thousands of people in similar roles at distribution companies.

NetSuite SuiteSuccess Starter Edition is a total solution designed to help small and rapidly growing companies manage all aspects of their business in a single system. Packaging the experience gained from tens of thousands of deployments worldwide amassed over two decades into a set of leading practices, NetSuite SuiteSuccess Starter Edition will have you up and running quickly with pre-configured KPIs, workflows, reminders, reports and value-driven dashboards for daily and strategic needs—for all key roles within your business from day one. NetSuite SuiteSuccess Starter Edition delivers success quickly by focusing on four key areas:

01 | Leading Practices

Like all businesses, your business model is unique. With SuiteSuccess Starter Edition, NetSuite delivers a unique set of processes, activities and systems specifically designed to deliver value. It provides you a strong foundation to transform your business with a pre-configured solution and a proven methodology.

02 | Continuous Customer Lifecycle engagement

Leverage what we’ve learned from customers across all industries and business of all sizes to ensure success through our consultative approach from sales, to implementation, and through support and beyond—spanning your entire lifecycle.

03 | Intelligent Phased Implementation

Delivering an agile and phased approach while transforming your business to drive results; built from experience in thousands of deployments, customers can go live quickly. Intelligent staged approach to implementation via our stairway allows customers to consume capabilities based on what the business needs and drives faster time to value, and better ROI.

04 | Business Intelligence

SuiteSuccess Starter Edition delivers 95+ pre-built reports and pre-configured roles with dashboards and business intelligence metrics developed from real-world use by people in roles like yours.

There are over two hundred people that have committed themselves to NetSuite for the Professional Services Industry. Spanning decades of experience and functional areas, NetSuite understands the unique requirements of running a services organization.

With NetSuite, you can launch, run and grow your organization with the No. 1 cloud ERP solution. NetSuite has a deep understanding of solution providers and the challenges they face. Leveraging this experience, NetSuite has developed SuiteSuccess, focused on four key areas:

01 | Leading Practices

Like all solution providers, your business model is unique. With SuiteSuccess, we have developed a prebuilt solution based on our experience working with all types of services companies. Best practices in areas such as project management, resource management, and billing workflows are built on datasets designed for different types of services Organizations.

02 | Continuous Customer Lifecycle engagement

Leverage our deep understanding of solution providers across all sub-sectors to ensure success through our consultative approach from sales to implementation to support, spanning your entire lifecycle.

03 | Intelligent Phased Implementation

Delivering an agile and phased approach while transforming your business to drive results; built from over two decades of experience from thousands of deployments.

04 | Business Intelligence

SuiteSuccess delivers hundreds of pre-built reports and value-driven dashboards developed from years of real-world use by thousands of employees in roles like yours.

With NetSuite you can launch, run and grow your new business with the #1 cloud ERP solution. NetSuite has a deep understanding of software and high tech businesses and the challenges they face. Leveraging from experience, NetSuite has developed SuiteSuccess, a new methodology focused on four key areas:

01 | Rapid and Efficient Implementation

Leverage our deep understanding of the unique challenges facing software companies to ensure success Day 1. Rapid implementation gets you up and running quickly while cloud delivery eliminates on premise IT costs and automatic updates so your software is always current.

02 | Leading Software Industry Practices

With SuiteSuccess, you get the benefit of NetSuite’s own experience running on NetSuite to ensure success. Designed with leading practices and years of experience in cloud ERP implementations, NetSuite is the trusted #1 cloud ERP solution to grow your startup business.

03 | Tailored Delivery

SuiteSuccess delivers industry specific functionality with hundreds of pre-built reports, value-driven dashboards and KPIs developed from years of real-world use by thousands of people in similar roles at high tech companies.

04 | Growth and Expansion

Whether you are a startup or established business, we enable your team to stay agile and flexible using one unified business management suite to grow with you at every stage, anywhere in the world.

With tens of thousands of successful implementations, NetSuite has a deep understanding of retail businesses and the many challenges they face. Leveraging this experience, NetSuite has developed SuiteSuccess, a new methodology focusing on four key areas:

01 | Continuous Customer Lifecycle Engagement

Leverage our deep understanding of retail businesses across all sectors to ensure success through our consultative approach from sales to implementation to support, spanning your entire lifecycle.

02 | Leading Practices in Retail

With SuiteSuccess, you don’t just get software, you get the benefit of NetSuite’s experience in the industry. We deliver complete solutions and practices that will take your business to the next level.

03 | Intelligent Phased Implementation

Delivering an agile and phased approach while transforming your business to drive results; built from over two decades of experience from thousands of retail deployments.

04 | Business Intelligence

SuiteSuccess delivers hundreds of pre-built reports and value-driven dashboards developed from years of real-world use by thousands of people in similar roles in retail.

With NetSuite, you can launch, run and grow your organization with the No. 1 cloud ERP solution. NetSuite has a deep understanding of publishing companies and we leverage our experience with the SuiteSuccess customer engagement model, which focuses on four key areas:

01 | Leading Practices

With SuiteSuccess, we have developed a prebuilt solution based on our experience working with all types of publishers. Best practices in areas such as financial management, inventory management, and billing workflows are built on datasets designed for different types of publishers.

02 | Continuous Customer Lifecycle Engagement

Leverage our deep understanding of publishing companies across all sub-sectors to ensure success through our consultative approach from sales to implementation to support, spanning your entire lifecycle.

03 | Intelligent Phased Implementation

Delivering an agile and phased approach while transforming your business to drive results; built from over two decades of experience from thousands of deployments.

04 | Business Intelligence

SuiteSuccess delivers hundreds of prebuilt reports and value-driven dashboards developed from years of real-world use by thousands of employees in roles like yours.

With tens of thousands of successful implementations, NetSuite has a deep understanding of manufacturing businesses and the many challenges they face. Leveraging this experience, NetSuite has developed SuiteSuccess, a new methodology focusing on four key areas:

01 | Continuous Customer Lifecycle Engagement

Leverage our deep understanding of wholesale distribution businesses across all sectors to ensure success through our consultative approach from sales to implementation to support, spanning your entire lifecycle.

02 | Leading Practices In Manufacturing

With SuiteSuccess, you don’t just get software, you get the benefit of NetSuite’s experience in the industry. We deliver complete solutions and practices that will take your business to the next level.

03 | Intelligent Phased Implementation

Delivering an agile and phased approach while transforming your business to drive results; built from over two decades of experience from thousands of manufacturing deployments.

04 | Business Intelligence

SuiteSuccess delivers hundreds of pre-built reports and value-driven dashboards developed from years of real-world use by thousands of people in similar roles at manufacturing companies.

NetSuite has a deep understanding of agencies and the challenges they face. With NetSuite, you can launch, run and grow your agency with the #1 cloud ERP solution. Leveraging this experience, NetSuite has developed SuiteSuccess, a new methodology focused on four key areas:

01 | Leading Practices

Like all agencies, your business model is unique. With SuiteSuccess, we have developed various datasets based on the leading practices of the top agencies across the globe, combining what has been most effective for them into a package that will serve as the starting point for you.

02 | Continuous Customer Lifecycle Engagement

Leverage what we’ve learned from companies like yours across your agency to ensure success through our methodology—spanning your entire lifecycle.

03 | Intelligent Phased Implementation

Delivering an agile and phased approach while transforming your business to drive results; built from experience in hundreds of deployments.

04 | Business Intelligence

SuiteSuccess delivers pre-built reports and value-driven dashboards developed from real-world use by people in roles like yours.