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Infocom

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Prime Aerospace Group

From Global Operational Complexity to Connected Aerospace Operations
Infocom ERP Connecting Aviation Sales, Serialized Inventory, Expiry Compliance, Multi-Entity Finance and Mobile Operations

Headquartered in Singapore, Prime Aerospace Group is a global one-stop solution provider serving the Aviation, Defence and Space industries.

With an EASA Repair Station and stocking facility in Singapore, together with stocking facilities in Sharjah, UAE and the USA, the group operates across multiple countries, customers, warehouses, regulatory environments, and financial entities.

With more than 100 employees, the group required an ERP platform capable of managing the complete business lifecycle—from enquiry and procurement to serialized inventory, sales, invoicing, payroll, taxation, and group profitability.

The challenge was clear:
How do you manage highly regulated aerospace inventory across countries while maintaining complete traceability, expiry control, and financial visibility at group level?

Infocom X ERP was developed to connect the entire operation.

The Business Challenge

When Every Aerospace Part Carries a Story
A significant proportion of aircraft components are serialized, lot-controlled, and expiry-sensitive.
For Prime Aerospace Group, every item may require visibility into:

  • Serial number
  • Lot number
  • Purchase history
  • GRN
  • Warehouse location
  • Expiry date
  • Customer
  • Sales transaction
  • Delivery
  • Invoice
  • Financial impact

An expired component cannot simply move through a normal sales workflow.
The system therefore needed to do more than track inventory.
It needed to actively control the transaction lifecycle based on product status and expiry

BEFORE → AFTER

From Complex Global Operations to One Controlled Aerospace ERP

BEFORE

AFTER

Global enquiries across different processes

Centralised CRM and enquiry management

Manual sales and purchase coordination

Connected sales-to-purchase workflows

Serialized parts difficult to monitor

Serial and lot-level traceability

Expiry dates manually monitored

Automated expiry alerts

Expired items could create transaction risk

System-controlled sales blocking

Multiple stocking locations

Multi-location inventory visibility

Singapore, UAE and USA tax requirements

Country/entity-specific tax configuration

Separate entity financial reporting

Entity-level P&L and profitability

Group profitability required consolidation

Group-level financial reporting

Desktop-dependent operations

Mobile-enabled business processes

The ERP Transformation

One Aerospace Part. Complete Digital Traceability.

01 — CRM & ENQUIRY MANAGEMENT
Every Opportunity Starts With a Digital Record
The process begins with:
Enquiry Customer Opportunity Quotation Sales Order
Customer requirements can be captured and connected to the downstream sales and fulfilment process.
This creates a continuous record from the first customer interaction through to the final transaction.

02 — SERIAL & LOT MANAGEMENT
Every Part Has Its Own Digital Identity
Aerospace inventory requires item-level control.
Infocom X tracks:
Part Number
Serial Number
Lot Number
GRN
Warehouse
Location
Expiry Date
Customer
Sales Transaction
This provides a complete traceability chain for serialized and lot-controlled items.

03 — AUTOMATIC SERIAL & LOT CREATION
From Purchase to Stock With Complete Traceability
When controlled items are purchased, the ERP supports the creation and tracking of the relevant serial and lot information through the purchasing and receiving process.
PURCHASE WORKFLOW
Purchase Order

Goods Receipt

Serial / Lot Identification

Stocking

Warehouse Location

Expiry Monitoring
The result is a consistent digital record from procurement through inventory.

04 — EXPIRY MANAGEMENT
Don’t Discover Expiry Risk After the Sale
Expiry management is one of the critical controls within the Prime Aerospace implementation.
The ERP continuously monitors expiry dates and provides advance alerts.
EXPIRY ALERT WINDOW
3 Months Before Expiry

2 Months Before Expiry

1 Month Before Expiry

EXPIRY
Alerts can be surfaced to responsible users, including through mobile notifications, so that action can be taken before inventory reaches critical dates.

05 — EXPIRY-BASED SALES CONTROL
The ERP Doesn’t Just Warn. It Controls.
A key requirement was to prevent expired items from progressing through the sales process.
CONTROL WORKFLOW
Sales Quotation

Expiry Validation

VALID ITEM
Continue Sales Process

EXPIRING / RESTRICTED ITEM
Additional control based on configured rules

EXPIRED ITEM
Sales Process Blocked
The system validates item status and expiry before allowing the transaction to progress.
This turns expiry management from a reporting activity into an embedded operational control.

06 — SIX-MONTH EXPIRY CONTROL
Additional Control for Short-Dated Aerospace Inventory
Prime Aerospace also requires special handling for items approaching expiry.
Configured business rules can identify items with less than six months remaining validity and control their progression through invoicing and Delivery Order processes according to the defined workflow.
This provides an additional layer of protection for short-dated inventory.

07 — SALES & DELIVERY
From Aerospace Enquiry to Customer Delivery
The complete sales workflow connects:
Enquiry

Quotation

Expiry & Lot Validation

Sales Order

Invoice

Delivery Order

Each controlled item is validated as it moves through the transaction lifecycle.

08 — MULTI-LOCATION INVENTORY
Singapore. UAE. USA. One Connected Inventory View.
Prime Aerospace operates stocking facilities across multiple locations.
Infocom X provides visibility across:
SINGAPORE
EASA Repair Station + Stocking Facility
SHARJAH, UAE
Regional Stocking Facility
USA
Stocking Facility
Management can analyse inventory by:
Country
Warehouse
Location
Part Number
Serial Number
Lot Number
Expiry
Availability

09 — MULTI-COUNTRY TAX MANAGEMENT
Local Compliance Across Global Operations
Prime Aerospace operates across different tax environments.
The ERP supports configured tax requirements for:
SINGAPORE
Local Singapore tax requirements
UAE
Dubai/UAE tax configuration
USA
Federal and applicable state/local taxation requirements, including California operations.This enables each entity and location to operate within its configured financial and tax structure.

10 — MULTI-ENTITY FINANCE
More Than 100 Employees. Multiple Entities. One Financial View.
The group requires both entity-level control and group-level visibility.
ENTITY LEVEL
Revenue
Expenses
Receivables
Payables
P&L
Balance Sheet
GROUP LEVEL
Group Revenue
Group Costs
Entity Profitability
Country Performance
Overall Group P&L
Management can move from a group-level view into individual entity financial performance.

11 — GROUP PROFITABILITY
One Report. The Bigger Picture.
Management can analyse profitability across multiple dimensions:
Group

Country

Entity

Stocking Location

Customer

Transaction

This provides a more connected view of where revenue is generated, where costs are incurred, and how each entity contributes to group performance.

12 — CUSTOMER OUTSTANDING
Know What Is Outstanding Across the Group
Finance teams can monitor customer receivables across entities and locations.

CUSTOMER VIEW
Customer
→ Outstanding Invoices
→ Payments
→ Balance
→ Entity
→ Country
This provides management with greater visibility into outstanding customer balances.

13 — HR & PAYROLL
One Workforce Platform Across Multiple Entities
With more than 100 employees across the group, payroll is connected to the respective entities.
The ERP supports:
Employee Records

Payroll Processing

Entity Allocation

Financial Posting
This allows payroll costs to be reflected within the appropriate entity’s financial reporting.

14 — MOBILE ERP
Your Aerospace Operation Doesn’t Stop at the Office
Prime Aerospace’s operations extend across warehouses, customer locations, and management teams.
The ERP is supported by mobile capabilities allowing authorised users to perform business activities while away from their desktops.
MOBILE CAPABILITIES
View Business Information
Manage Transactions
Raise Invoices
Access Customer Information
Monitor Operations
Receive Alerts
This brings critical ERP workflows closer to the people managing the operation.

BUSINESS IMPACT

Turning Aerospace Complexity Into Operational Control
PART TRACEABILITY
Every Controlled Item Has an Identity
Serial, lot, GRN, location, expiry, and transaction history can be connected.

EXPIRY CONTROL
Monitor Early. Act Before Expiry.
Automated alerts help teams identify approaching expiry dates.

TRANSACTION CONTROL
Rules Embedded Into the Workflow
Configured expiry rules can prevent restricted or expired items from progressing through sales.

GLOBAL INVENTORY
One View Across Singapore, UAE & USA
Manage inventory across multiple stocking facilities.

FINANCE
Entity-Level + Group-Level Visibility
Analyse financial performance by entity and across the group.

TAX
Configured for Multiple Jurisdictions
Support country and location-specific tax requirements.

MOBILE
ERP Wherever the Business Operates
Bring key ERP activities and alerts to mobile users.

KPI- Transformation

The Prime Aerospace ERP at a Glance
3 GLOBAL OPERATING LOCATIONS
Singapore • Sharjah, UAE • USA
100+ EMPLOYEES
Multi-entity workforce and payroll management
SERIAL + LOT TRACEABILITY
Part → Serial → Lot → GRN → Location → Expiry → Customer
3-MONTH EXPIRY ALERTING
Advance notification at configured intervals before expiry
6-MONTH SHORT-DATE CONTROL
Business rules for items approaching expiry
MULTI-ENTITY FINANCE
Entity P&L • Group P&L • Balance Sheet • Customer Outstanding
MOBILE ERP
Connected business operations beyond the desktop
Note: These KPI figures describe the implementation scope and configured business controls, not independently measured percentage improvements

The Prime Aerospace Part Lifecycle

From Procurement to Customer Delivery
PURCHASE ORDER

GOODS RECEIPT

SERIAL / LOT CREATION

WAREHOUSE

RACK / LOCATION

EXPIRY MONITORING

CUSTOMER ENQUIRY

QUOTATION

EXPIRY VALIDATION

SALES ORDER

INVOICE

DELIVERY ORDER

CUSTOMER

FINANCE

ENTITY + GROUP PROFITABILITY

The Difference

From Inventory Tracking to Intelligent Aerospace Control
The Prime Aerospace transformation goes beyond standard inventory management.
It connects the complete lifecycle of a controlled aerospace item:
PRODUCT
Serial + Lot + GRN + Expiry

OPERATIONS
Warehouse + Location + Stock

COMMERCIAL
Enquiry + Quotation + Sales + Invoice

CONTROL
Expiry Validation + Transaction Blocking

FINANCE
Receivables + P&L + Entity + Group

GLOBAL
Singapore + UAE + USA

MOBILE
Operations + Alerts + Invoicing

One Aerospace ERP. Global Visibility. Embedded Control.

Powered By Infocom X & Nexora AI

From Connected Aerospace ERP to Intelligent Operations
With Infocom X ERP powered by Nexora AI, Prime Aerospace’s connected data foundation can support the next generation of intelligent aerospace operations.
EXPIRY INTELLIGENCE
Prioritise approaching expiries and surface items requiring attention.

INVENTORY INTELLIGENCE
Identify stock availability, ageing patterns, and potential inventory risks.

SALES INTELLIGENCE
Connect customer enquiries, opportunities, inventory availability, and sales activity.

FINANCIAL INTELLIGENCE
Surface significant movements across entity and group profitability.

MANAGEMENT INTELLIGENCE
Provide a consolidated view across countries, entities, customers, inventory, and financial performance.

The Outcome

One Connected ERP for a Global Aerospace Group
Prime Aerospace required an ERP that could handle the realities of a global Aviation, Defence and Space business—not just accounting and inventory.
Infocom X connects:

CRM
Sales
Purchase
Serialized Inventory
Lot Tracking
Expiry Management
Warehouse
Multi-Country Tax
HR & Payroll
Entity Finance
Group Finance
Mobile Operations into one connected digital platform

The result is a stronger foundation for:
Traceability
Expiry Control
Inventory Visibility
Global Operations
Financial Control
Multi-Entity Management
Mobile Productivity
AI-Driven Growth

From Every Part to the Entire Group—One Connected View.
Infocom X ERP — Powered by Nexora AI

Live project